Assistance from the Consumer Mediation Unit is available from 8:00 a.m. to 12:00 p.m., and 1:00 p.m. to 5:00 p.m., Monday through Friday. To speak with a mediator in Ventura or Simi Valley, please call (805) 654-3110 (Ventura) or (805) 306-7930 (Simi Valley). You may also reach our Consumer and Environmental Protection Unit by calling (805) 662-1750.